Return & Refund Policy
- You may return most unused, unworn clothing items within 30 days of delivery for a refund or exchange. All items must keep original tags, packaging and be free of stains, damage and odors.
- Final sale items, clearance goods, custom printed apparel and undergarments cannot be returned or exchanged.
- Before sending back items, you must submit a return request through our official channel and wait for our approval. Unauthorized returns will not be accepted.
- Return shipping cost is borne by the customer unless the return is caused by our mistake, such as wrong size, wrong style or defective product.
- Once we receive and inspect your returned goods, we will process your refund within 5–7 business days. Refunds will go back to your original payment method.
- If you receive a defective or damaged item, please contact us with clear photos within 48 hours after delivery. We will arrange replacement or refund for you.
- We reserve the right to reject returns that do not meet our return requirements.